Special Projects For 57

FAST40 2011

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Software company helps fi nd smoking guns A s a developer of database-organizational software, Technology Concepts & Design Inc. has for 20 years brought order to chaos — and to the court. The Greensboro-based company, founded in 1988 by Bill Johnson, president and CEO, and Jerry Eatherly, executive vice president, got its start by creating large databases and software for federal agencies. It's still in that business, counting the U.S. Department of State and Department of Commerce among its clients. But TCDI found its niche in 1991, when it was based in Winston-Salem. That's when a tobacco company hired it to help manage legal data brought on by massive anti-tobacco lawsuits, says Tom MacKenzie, vice president of marketing. TCDI created case-management software that the tobacco company and others like it could use to manage their caseloads. The business grew. By the late 1990s, electronic discovery was catching on. E-discovery is a process in which a defendant searches his records for docu- ments sought by the plaintiff, including email and other digital material the plaintiff thinks could help build a case. TCDI developed software that reviews electronic documents and determines whether they need to be turned over to the court. ClarVergence, the company's fl agship e-discovery product, was introduced in 2000. The niche continues to grow, representing about two-thirds of its business and helping account for a 17% increase in revenue between 2008 and 2010, MacKenzie says. Another factor was the 2008 introduction of software only TCDI uses to manage the e-discovery work fl ow. "It's a product our clients never see, but it helps us keep our pricing more competitive." Clients include tobacco, pharmaceutical, fi rearms, banking and food-service companies — businesses typically targeted in large cases. It is also the court-appointed manager of litigation fi led by workers who blame the ground zero cleanup for their respiratory problems. In addition to the Greensboro headquarters, TCDI has offi ces near Washing- ton, D.C., and in New York City and south Florida. It's never lost a long-term client, MacKenzie says. "We measure client relationships in years and even decades." TCDI manages legal data for tobacco, fi rearms, pharmaceutical, banking, food-service and other companies targeted in large lawsuits. TCDI Inc. 4510 Weybridge Lane, Greensboro, N.C. 27407 DECEMBER 2011 13

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